Privacy Policy

The Woodbrooke Centre is owned by the registered charity Woodbrooke Quaker Study Centre (Charity number 313816). Commercial activity is operated by the wholly owned trading subsidiary, Woodbrooke Quaker Centre Limited (Company number 04131781).  Our full address is Woodbrooke, 1046 Bristol Road, Birmingham, B29 6LJ.

We act as data controller when we collect personal data from our customers, prospective customers, staff, volunteers and other stakeholders.

We collect this data in the legitimate interests of running conference and accommodation services, and for some types of data collection for the performance of a contract to deliver a service or product. We will also ask for consent for data processing where appropriate. When we ask for personal data we will inform you of how we intend to manage it and what measures we will take to ensure its security.

Why we collect data

We collect data in order to offer services and events to our customers and the general public. These include individuals booking a service directly with us, conference and event organisers, delegates attending conferences and events, and members of the public.  We also use data collected to carry out administrative work and this includes information about our staff and volunteers.

How we collect data

Woodbrooke collects data through a number of ways, including:

  • Booking forms and enquiries
  • New customer forms
  • Job application forms
  • Surveys

We will ensure that all personal information supplied is held in accordance with EU General Data Protection Regulation and UK Data Protection legislation.

Processing and consent

When we ask for personal data we will outline how we will use and manage it and, where appropriate, ask for your consent to do so.

We will not keep this information for longer than necessary. We will not use third parties to process your data without taking reasonable steps to ensure they comply with UK Data Protection legislation and EU General Data Protection Regulation.

We will never sell or give your data to third parties for their commercial purposes.

Data location and security

Personal data is collected and stored securely subject to appropriate security measures and is protected against misuse.

Where your personal data is held in electronic form, that electronic data is held on secure servers operated by third-party contractors. We ensure that any third party contractors we use comply with the UK Data Protection legislation and EU General Data Protection Regulations. We do not transfer your data outside the EEA. Data in paper form is held securely and destroyed securely.

We will only keep data for as long as is necessary and where possible will store data we need for our records in an anonymised form.

Your rights over your data

If you have any queries, please in the first instance, contact Woodbrooke via our email [email protected], phone Enquiries on 0121 472 5171, or write to us at our registered address.

Should you wish to make a subject access request to view your personal data held by us, please contact us by email  [email protected], phone Enquiries on 0121 472 5171, or write to us at our registered address.

Should you wish to withdraw permission for use of your data or to update the data we hold for you, please contact [email protected], phone Enquiries on 0121 472 5171, or write to us at our registered address.

External links

The Woodbrooke website contains links to websites operated by third parties under different privacy policies.  Should you choose one of those links, you will be leaving the Woodbrooke site and this privacy notice will no longer apply.

Changes to this notice

We will review and update this notice in line with best practice and changes in legislation. We will always have an up-to-date version of the notice on this page or clearly signpost its location on the site under ‘Privacy’.